Thanks for shopping with furbulouspet.eu. International shipping might experience delay due to natural disasters or bad weather. to keep track of your order, contact support@furbulouspet.eu so we can provide you with the order’s tracking number.
Shipping Time & Cost
| Processing Time | Shipping Time | Shipping Cost |
| 2-3 working days | 3-7 working days | Orders 0-€39.99: €5.99 Orders €39.99+: Free |
Note:
- Orders made on the weekends might experience delay. Our warehouse only operates on Monday – Friday during standard business hours, except on holidays. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
- Actual shipping time will vary depending on your address.
Shipping Area
Austria, Belgium, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden.
Tracking
- You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours, Click Here to Track Your Order). Please note: This may take longer during events or holidays.
- Tracking information may take 48 to 72 hours to update.
- If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Delivery Time Exceeded
International shipping might experience delay due to bad weather. If your order is delayed, please contact us via email support@furbulouspet.eu, and we will check the situation with the transportation company in time. Thanks for your understanding and support.
About Tax
In seldom cases, orders may be charged customs fees by your government, not our site, you will be responsible for the charges. We apologize for any inconvenience, but we have no control over the customs authorities in your country or any other. Contact your local customs office for more information about customs fees, duties, and taxes.