App Functions

Smarter Pet Care

Auto-Clean

The device will automatically clean up when the cat exits after turning it on.

CAUTION: Turn off the auto-cleaning via the App and only use the manual cleaning function until you are sure that all your cats are heavy enough to activate the Lifeguard System.

The Wait Time before Cleaning

The device will automatically clean after this period. We recommend setting 2-7 mins to ensure the tightness of the clumped litter, so as to be filtered by screen effectively. Longer the wait time before auto-cleaning if your cat has diarrhea.

Avoid Repeating Cleaning

Please set the time period to avoid repeating cleaning if the cat enters the litter box too many times in a short time.

Scheduled Cleaning

The device will clean automatically at the scheduled time every day after turning it on.

DND Mode

The device will not proceed with cleaning at this period of time after turning it on.

Night Mode

The OLED screen will be turned o after turning it on.

Reset Cat Litter

Reset cat litter after adding clean litter to the MAX line.

Reset Odor Removal Time

Change the deodorant every 30 days to work properly. Click the reset button in the App to restart the countdown.

Child Lock

Buttons on the control panel are unable to use after turning it on.

Energy Saving Mode

The device screen will automatically turn off when standing by after turning it on.

FAQ

For more questions, please contact us.

How to connect Furbulous Box to Your App?

Step 1: Plug the Furbulous Box to turn the unit ON.

Step 2: Download the Furbulous App from the App Store or Google Play. Scan the QR code to be directed to your specific app Store.

Step 3: Make sure Bluetooth is enabled on your mobile device.

Step 4: Press the Menu button until the Wi-Fi icon is displayed and press the OK button to start connecting.

Step 5: Click the + button on the home page of your mobile device to search for the Furbulous Box.

Step 6: Follow the prompts in the Furbulous App.

Step 7: Once the Furbulous Box is successfully connected to WiFi, you are ready to remote monitor and control your litter box!

*We recommend allowing notifications in your mobile device settings to receive messages in time.

Tutorial Video: Furbulous|How to Connect Furbulous Box to Your App

Where is your data stored?

Your data is stored in the country and region where the user is located. Countries and regions are selected during the first registration and login. The app DOES NOT obtain user geographic location information and IP address to avoid personal privacy protection risks involved in collecting such information.

Which server is the user's device connected to?

The user's device will be connected to the same server as the user’s selected countries and regions. The data generated by the device will also be saved on this server. 

Is it possible to register and login into multiple countries and regions for users who need to travel to various countries and regions?

Yes. Users can register with the same username on multiple servers in different countries and regions. However, these accounts are entirely separated accounts. Users must log out from the previous account to log in to the new one.

Can users with multiple accounts in different countries and regions simultaneously view and control their devices?

No. Users can only view, control and connect to devices in the same location as their current login account.

Can I move my device to another country or region?

Yes. If the user has registered an account in country A and connected the device to the server where country A is located. When moving to country B, the user can register a new account at country B and then re-connect the device. The device will be reconnected to the server in country B.

Can the device be shared with other users in a different country?

The device can be shared with users’ accounts on the same server, even though they are not in the same country.  For example, a user registered in France can share their account with a user registered in Germany because ALL EU ACCOUNTS CONNECT TO THE SERVER IN FRANKFURT. A Japanese user can also share the device with Singapore users since they connect to the Singapore server. Please see a complete list of countries/regions and servers below.

Server in Frankfurt: EU countries and the United Kingdom.

Server in Virginia (United States): United States and Canada.

Server in Singapore: Singapore, Japan, Australia, and Taiwan (region).

Why is the app-recorded toilet duration of my cat so long?

When the weight sensors and the IR sensors are activated at the same time, the Furbulous Box will record that your cat is using the device. If you have multiple cats, it may happen that Cat A uses the litter box, while Cat B jumps on the Upper Cover to take a nap. However, when Cat A exits, the weight added to the device does not completely vanish. Only after Cat B jumps away will the record of your cat using the device stop. Thus extending the duration of your cat's use of the Furbulous Box.